Privacy Policy
Privacy Policy
Primal Peptides (“Primal Peptides,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or purchase products intended strictly for laboratory and scientific research purposes only.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Company or Institution Name (if applicable)
Account Information
If you register an account, we collect:
- Username
- Encrypted Password
- Order History
- Saved Shipping Information
Payment Information
Payments are processed securely through trusted third-party payment providers.
We do not store your full credit card or payment details on our servers.
Payment processors may collect:
- Payment Method
- Transaction ID
- Billing Verification Information
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Pages Visited
- Referral Source
- Time Spent on Site
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Verify customer eligibility where required
- Manage your account
- Respond to customer inquiries
- Provide Certificates of Analysis (COAs)
- Improve our website and services
- Prevent fraud and unauthorized activity
- Send order updates and shipping notifications
- Comply with applicable legal obligations
With your consent, we may also send:
- Product updates
- Research news
- Restock notifications
- Promotional offers
You may unsubscribe from marketing emails at any time.
3. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your shopping cart
- Keep you logged in
- Save preferences
- Analyze website traffic
- Improve website performance
- Measure marketing effectiveness
You may disable cookies through your browser settings, although certain features of the website may not function properly.
4. Sharing of Information
We do not sell your personal information.
We may share information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email communication services
- Fraud prevention providers
- Analytics providers
These providers are contractually obligated to protect your information.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- SSL encryption
- Secure payment processing
- Firewall protection
- Access controls
- Regular security updates
- Secure server infrastructure
While we strive to protect your information, no online transmission or storage system is completely secure.
6. Account Security
You are responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately if you suspect unauthorized access to your account.
7. Marketing Communications
If you subscribe to our mailing list, we may send:
- Product announcements
- Restock alerts
- Research updates
- Educational content
- Promotions
You can unsubscribe at any time using the unsubscribe link included in every marketing email.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Maintain customer accounts
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your information
- Object to certain processing activities
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
11. Children's Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from anyone under 18.
If we become aware that information has been collected from a minor, we will promptly delete it.
12. Research Use Only Notice
All products sold by Primal Peptides are intended strictly for laboratory and scientific research purposes only.
Our products:
- Are not intended for human consumption
- Are not intended for medical, veterinary, or therapeutic use
- Have not been evaluated by the U.S. Food and Drug Administration (FDA) unless specifically stated otherwise
By purchasing from our website, customers acknowledge that they understand and agree to these restrictions.
13. International Users
If you access our website from outside our primary operating jurisdiction, your information may be transferred to and processed in countries where data protection laws may differ from those in your country.
By using our website, you consent to such transfers where permitted by law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.
The revised version will be posted on this page with an updated Effective Date.
Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Primal Peptides
Email: support@primalpeptides.net
Website: www.primalpeptides.net
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
Research Use Disclaimer
Primal Peptides supplies products exclusively for laboratory and scientific research purposes. Products are not intended for human consumption, therapeutic use, or diagnostic applications. By using this website and purchasing products, you acknowledge that you understand these restrictions and agree to comply with all applicable laws and regulations.